Terms of Service
Last updated: February 2026
1. Overview
This website is operated by urbanbuyers.ae, owned by:
Urban Buyers General Trading FZC
Sharjah Publishing City Free Zone
Sharjah, UAE
By using this site, you agree to these Terms.
Legal Business Details:
- Legal Entity: Urban Buyers General Trading FZC
- Trade Licence: 4426470.01
- VAT (TRN): 105286431900003
2. Eligibility
You must:
- Be at least 18 years old
- Provide accurate information
- Not use the website illegally
3. Products & Services
We sell:
- Perfumes
- Beauty products
- Tech gadgets
- Fashion accessories
- Phone accessories
- Home & lifestyle products
- Baby & kids products
- Pet supplies
We may:
- Change prices
- Modify products
- Discontinue items
4. Orders
Orders:
- Are subject to acceptance
- May be cancelled due to fraud, stock issues, or errors
5. Prices & Payments
Prices may exclude:
- Shipping
- Taxes
- Duties
Payments are securely processed via Shopify partners.
6. Shipping & Delivery
Delivery: 5–15 business days
Delays may occur due to logistics or customs.
7. Returns & Refunds
Return window: 10 days
Some items (perfumes, personal care) are non-returnable.
8. Account Responsibility
You are responsible for:
- Account security
- Activities under your account
9. Intellectual Property
All content (logo, images, text) belongs to Urban Buyers. Unauthorized use is prohibited.
10. Prohibited Use
You must NOT:
- Use the site illegally
- Commit fraud
- Upload harmful content
11. Liability
We are not liable for:
- Indirect damages
- Delivery delays
- Third-party issues
12. Privacy
Your data is governed by our Privacy Policy.
13. Governing Law
These terms are governed by UAE laws.
14. Changes
We may update these terms anytime.
15. Contact
Urban Buyers General Trading FZC
Sharjah Publishing City Free Zone
Sharjah, UAE