Terms of Service

1. Overview

This website is operated by urbanbuyers.ae, owned by:

Urban Buyers General Trading FZC
Sharjah Publishing City Free Zone
Sharjah, UAE

By using this site, you agree to these Terms.

Legal Business Details

Legal Entity: Urban Buyers General Trading FZC
Trade Licence: 4426470.01
VAT (TRN): 105286431900003

2. Eligibility

You must:

Be at least 18 years old
Provide accurate information
Not use the website illegally

3. Products & Services

We sell perfumes, beauty products, tech gadgets, fashion accessories, phone accessories, home and lifestyle products, baby and kids products, and pet supplies.

We may change prices, modify products, or discontinue items at any time.

4. Orders

Orders are subject to acceptance and may be cancelled due to suspected fraud, stock issues, or errors.

5. Prices & Payments

Prices may exclude shipping, taxes, and duties. Payments are securely processed via Shopify payment partners.

6. Shipping & Delivery

Estimated delivery is 5–15 business days. Delays may occur due to logistics or customs and are outside our reasonable control.

7. Returns & Refunds

Return requests must be made within 10 days of delivery. Some items, including perfumes and personal care products, are non-returnable where permitted by applicable law. See our returns policy for details.

8. Account Responsibility

You are responsible for maintaining account security and for activities carried out under your account.

9. Intellectual Property

All content, including logos, images, and text, belongs to Urban Buyers or its licensors. Unauthorized use is prohibited.

10. Prohibited Use

You must not use the site illegally, commit fraud, or upload harmful content.

11. Liability

To the extent permitted by law, we are not liable for indirect damages, delivery delays, or issues caused by third parties. Nothing in these Terms limits liability where applicable law does not allow it.